Order cancellation is a process that allows customers to cancel their orders before they are shipped or processed. At ItZooo Clothing, we understand that circumstances may arise where you may need to cancel your order. We strive to provide a seamless and convenient shopping experience for our customers, and we are here to assist you with your cancellation requests.

If you wish to cancel your order, please follow the steps outlined below:

1. Contact our customer support team within 24hrs. You can reach us by phone at [ 9068682225 ] 10 AM to 10 PM or by email at [ business@itzooo.in ]. Please provide your order number and any relevant details to help us locate your order quickly.
2. Our customer support team will review your request and check the status of your order. If your order has not been processed or shipped, we will proceed with the cancellation.
3. If your order has already been processed or shipped, we may not be able to cancel it.
4. If your cancellation request is approved, we will initiate the refund process. The refund will be issued to the original payment method used during the purchase. Please note that it may take some time for the refund to reflect in your account, depending on your bank or payment provider.

It is important to note that once an order has been shipped, it cannot be canceled.

We strive to process cancellation requests promptly, but please understand that there may be instances where we are unable to cancel an order due to factors beyond our control. We appreciate your understanding in such situations.

If you have any further questions or need assistance with your order cancellation, please do not hesitate to contact our customer support team. We are here to help!